Attendance and Punctuality HEAR Review Metric

Attendance and Punctuality are equally important. To get a certain score you have to meet both metrics. 


5 (Exceptional) = An employee uses 0-16 hours of VACU or AWOL AND is tardy 0-5 times.

4 (Exceeds Expectations) = An employee uses 17-32 hours of VACU or AWOL AND is tardy 6-12 times.

3 (Meets Expectations) = An employee uses 33-48 hours of VACU or AWOL AND is tardy 13-24 times.

2 (Below Expectations) = An employee uses 49-64 hours of VACU or AWOL OR 65-80 hours of sick time AND is tardy 25-36 times.

1 (Needs Improvement) = An employee uses 65+ hours of VACU or AWOL OR 81+ hours of sick time AND is tardy 37+ times.

Attendance

-       Sick time usage up to 64 hours no longer counts.

o    An employee is granted 64 hours of sick time each benefit year. When they exceed that amount it is deemed excessive and the employee is required to provide a doctor’s note.

-       Vacation Unscheduled (VACU) and Absent without Leave (AWOL) hours are what you count for the attendance metric in addition to sick time usage over 64 hours.

o    VACU is defined as not providing a full day’s notice (24 hours)

o    Supervisor will need to manually enter the time as VACU in Kronos. The employee should not submit the request themselves into Kronos.

Punctuality

-       Tardiness will be defined by the Kronos rule of 7.

o    If you have to mark an exception for the employee arriving late that is a tardy.

o    Ensure you are adjusting an employee’s schedule at the beginning of every pay period if it deviates from their pattern in Kronos.

o   Lateness due to a major weather event will be excused. John Middleton or Roosevelt Weeks will send out messages when a major weather event occurs. 

 

Liz Sargent

Deputy Assistant Director, Customer Experience

~BAH