Tuesday, December 8, 2015

Meyer/Frank FYI

1We're getting new credit card pin pads on December 23rd.  They should have swipe and insertion capabilities for all cards (including those with chips).  Until then, remember you can manually enter the information into the machine, Frank staff can direct customers to the self-check machines, or--if nothing else works--customers can pay online through the houstonlibrary.org website (though it charges them a $0.50 processing fee).

2Do not discard books with yellow call numbers.  Seriously, just don't.  These are Subscription orders; if an item is damaged, it can be sent to Sara Karow (care of LMS).

3.  Our Staff Appreciation Budget (SAB) is no longer $25, it's now based on the number of employees at each location.  The SAB is used for things like pizza parties and such.  Anyway, if my math is correct, this should be a significant increase from last year.

4.  And a few requirements that management is stressing across the system:
  • Bookends: we should be using them.  Every shelf requires a bookend.
  • Email Signatures: we should be using them.  They are also required.
  • Badges: you should have one.  You are required to wear it at all times during work.

~BAH
 
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